Booking information

Please have a read through before your next visit

Skin testing & Consultations

  • All new clients are required to have a skin test & full consultation before their colour or tinting service, without this i'm unable to carry out the treatment.

  • All hair colour services are priced on consultation as everybody's  hair is different & each colour service is tailored to your hair type & condition, i will also need to know previous colour history & any other factors that may effect the chemical process e.g- medication or allergies etc

  • Colour consultations in person are now charged at £10 this fee is used against the balance of your colour appointment,I can offer face-time consultations free of charge before you book your 'in-person' consultation.

  • Skin tests are carried out a maximum of 5 days before the colour appointment 

  • The skin test needs to be repeated yearly or before next colour or tint service if -

  • More than 6 months from last colour 

    The client has had a tattoo,henna or Henna tattoo or permanent make up since last colour 

  • Reaction to hair colour since last visit 

  • the client is taking medication for allergies 

  • or change of brand or product line 

  • This is manufactures & insurance company’s guidelines & colouring services are not available to under 16s 

How to book ,cancellations,running late etc

  • Bookings & cancellations can be made online via my Facebook,Instagram ,by telephone or text 

  • Not sure what to book contact me & i will tell you which services to pick.

  • On booking your appointment my booking system may ask for your card details to confirm the appointment,via text or email confirmation.

  • Any appointments cancelled with less than 48 hours notice may incur a 50% charge & no shows 100% charge to your card.

  • Booking fees may be required if you cancel your appointment within 48 hours of your appointment your booking fee will be lost.-If i have to re-arrange your appointment due to illness etc the booking fee will move to your next booking.

  • Running late- if you are arrive late for your appointment it will be classed as a no-show & will be charged at 100% of the appointment cost -on occasions (depending on what you were booked in for)i may be able to adapt the service to fit you in ,this will still be charged at the original appointment cost.

  • If skin test has a positive reaction or test pieces fail for any reason there will be  no cancellation charge & any booking fees will be refunded.

  • I have had a large number of missed appointments over the last few months so i have had to implement this charge. 

  • I accept card payments,fresha pay & cash.

Hair extensions-

  • Hair extension consultations in person are now charged at £10 this fee is used against the balance of your extension fitting appointment,I can  offer free face-time consultations before you book your 'in-person' consultation.

  • Hair extensions - All hair will be paid for before i order & colour matched in daylight after your hair has been coloured- i accept BACS & card payment for hair.

  • If you change your hair colour & the hair ordered is no longer suitable for you a admin charge of £25.00 will be payable on me returning the hair - I will issue a refund to you as soon as i have been credited for the return & refund you via the method you paid.

  • The same above applies if i order the hair & then you decide not to go ahead with the hair extensions & need the hair returning to my supplier.

  • All hair ordered belongs to you the client & any excess left over is your to keep until required 

  • I will fit your own hair providing its of a very high quality (small extra charge for beads £5-£10)

Health & safety

  • Children under 11 years are unable to accompany their parent or guardian to appointments unless they are attending their own appointment due to health & safety reasons. 

  • Rebecca Banham hairdressing is a smoke free site.

  • Please re-arrange your appointment if you have a bad cold/cough/sickness or any other infectious condition, if you arrive unwell i may choose for me & my family s health not to proceed with your appointment - no cancellation fee will apply.

  • If i become unwell & need to cancel i will contact you ASAP.

                                                        Parking & how to find

  • There is plenty of parking available at the front of my property please pull into the drive & either park on the garden or further down the drive in front of the black gates (please do not park on the roadside)

  •  Come through the back gates & around the back of the bungalow & you will see my work room.

  • We are 4th bungalow on right with solar panels from the A16 crossroads Spilsby end of Hundleby -Blue dot marked on the map below.

 

07900 934134

12 Hundleby Rd, Spilsby PE23 5LP, UK

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