Complaints Policy

I aim to please, but if you are not happy with your new hair please get in touch asap & I will do my very best to help.

If you have a complaint please contact me in writing via post or email to the below addresses.

All complaints will be dealt with promptly and professionally using guidance from the NHBF my insurance company.



Rebecca Banham,

Hair extensions by Rebecca Banham


12 Hundleby Road

Spilsby ,

Lincolnshire ,