Covid 19 information....

Updated Nov 2020

To ensure maximum safety for my clients, your family & my family when i re-open i will be changing how i operate my business.

On arrival to your appointment.

  • Arrive a few mins before your appointment Late customers will be classed as a no-show & cancellation fees will apply - i need a 15 min gap in-between clients to sanitise between appointments if you are late it will make it difficult for me to do the cleaning i need to without running late for my next client.

  • Children are not to accompany you to your hair appointment.

  • I will only be allowing one client at a time unless from the same household.

  • Before your appointment please fill out the Covid questionnaire that my booking system sends you via email or the app.

  • On arrival please wait outside my conservatory until i ask you to come in - with the weather changing bring your umbrellas just in case!

  • Please arrive wearing your mask- if you forget your mask i have masks to purchase at £1 each .

  • I will have hand sanitizer,clean gowns, towels & sanitized equipment ready for you ,clients will be required to wear a mask at all times you will be able to remove it whilst your colour is developing.

  • Refreshments & use of my facilities is now available.

  • Card payments, fresha pay & cash payments accepted.

  • TRACK & TRACE -I have the NHS QR code on display for you to scan if you wish.My booking system records clients contact details ,arrival time & duration.Track & trace is now required by law,If asked by track & trace customer contact details will be shared if required,all clients have signed my GDPR form - track & trace is in addition to my regular privacy policy.

Privacy policy link -

My booking system has a  integrated cancellation policy & no show protection see below:

You can cancel your appointment for free 48 hours before your appointment,any cancellations after this time period may incur 50% charge of the service you were booked for & no shows a 100% charge.

You can still book hair appointments with me or by telephone & text - you will then need to confirm the booking via the email or text message link that you will receive.

Unconfirmed appointments will be automatically cancelled after 24 hours.

Feeling unwell/Traveled abroad.

  • Have you had the recent onset of a new continuous cough?

  • Do you have a high temperature?Have you noticed a loss of, or change in, normal sense of taste or smell?

  • Sickness/heavy cold etc

  • Please re-arrange your booking if you arrive visibly unwell i will have to refuse the appointment.


  • If you or anyone in your household are self isolating or waiting for results of a Covid test- please cancel you will not be charged.

  • If me or a close family member become unwell i will re-arrange with as much notice given as possible, cancellation notifications will be sent via text & email .

  • Please re-arrange your appointment with me if you have returned from abroad less than 2 weeks before your hair appointment.


If any of you have concerns please contact me directly thanks Rebecca x

07900 934134

12 Hundleby Rd, Spilsby PE23 5LP, UK

  • Facebook
  • YouTube
  • Pinterest
  • Instagram

©2019 by Rebecca Banham Hairdressing. Proudly created with